SmartWhere™ City - IoT Platform for Smart Cities
A city-oriented IoT data platform for real-time governance, operational coordination, and controlled public transparency.
SmartWhere enables municipalities to integrate data from local infrastructure and public sources into a single, governed environment that reflects real administrative structures — across departments, municipal companies, and services.
Designed in response to the challenges outlined in modern smart city programs.
Why SmartWhere City exists
Cities face recurring structural challenges:
- fragmented data ownership,
- siloed municipal systems,
- regulatory and cybersecurity pressure,
- limited real-time situational awareness,
- increasing expectations for transparency.
SmartWhere translates these requirements into a practical, deployable platform architecture.
CORE ARCHITECTURE
One platform for the entire city ecosystem
SmartWhere supports one shared real-time data platform for:
- City Authority
- Municipal Companies
- Operational Units
Typical use across:
- Water and wastewater
- Public transport
- Municipal energy
- Waste management
- Public space and infrastructure
GOVERNANCE MODEL
Hierarchical data access
City level
- Full visibility across all subordinate units
- Cross-sector aggregation and analytics
- Strategic dashboards and situational awareness
- Central coordination during incidents
Municipal companies & units
- Access exclusively to own data
- Independent dashboards and analytics
- Full operational autonomy
- No access to other units’ data
This model enables decentralization with oversight, not centralization by force.
TRUST & COMPLIANCE
Independence & regulatory alignment
SmartWhere operates independently of global hyperscale cloud providers, enabling full control over data location, access, and governance.
Deployment:
- Private cloud
- On-premises
- Hybrid
Alignment:
- GDPR
- NIS2
- Cyber Resilience Act (CRA)
All data remains under municipal control and within the EU.
Private Cloud
On-Premises
Hybrid
TECHNOLOGY LAYERS
From connectivity to decision support
Connectivity without dependency
SmartWhere natively supports multiple connectivity technologies to ensure operational continuity.
Native Support for
- Private LoRaWAN
- LTE / 5G
- Satellite connectivity
Reliable data flow even when terrestrial infrastructure is unavailable.
Analytics without programming
Operational data is accessible without requiring technical expertise.
- No-code dashboards and reports
- Real-time and historical data views
- Designed for officials, analysts, and operators
Data becomes usable across the organization — beyond dedicated IT teams.
Automation and rule-based processing
SmartWhere enables advanced logic without large development teams.
- Graphical rule chains
- JavaScript for advanced cases
- Event-driven processing
- APIs and webhooks for integration
Operational processes can be automated, adapted, and integrated without complex custom development.
AI-assisted interaction with city data
SmartWhere includes a city-specific AI assistant designed for public-sector environments.
- Can operate within municipal infrastructure
- Respects hierarchical access permissions
- Uses real-time operational data
AI as decision support — not a black box.
OPERATIONS
Alerts and operational response
SmartWhere enables coordinated operational response across technical systems, services, and public communication channels.
Capabilities:
- Multi-level alerts (technical, operational, public)
- Context-aware thresholds and escalation rules
- Event logging and full auditability
- Integration with crisis and emergency systems
Automated response scenarios:
- SMS, e-mail, mobile notifications
- System-to-system actions (APIs & webhooks)
- Predefined workflows for recurring incidents
Coordinated response across systems and stakeholders
Technical
systems
systems
Public
communication
communication
Incident
detected
detected
Operational
units
units
Emergency
systems
systems
Continuous
audit trail
audit trail
From reactive incident handling to proactive operational management.
TRANSPARENCY
Controlled public data portals
SmartWhere can power controlled public data portals, enabling cities to share selected real-time information with residents while maintaining a clear separation from internal operational systems.
Reference example:
→ iot.info.pl – public real-time urban indicators
Cities define:
- what data is public,
- how it is presented,
- and retain a separate internal operational interface.
Local demonstration:
→ https://iot.bydgoszcz.pl – live example of a city-level public data portal
(Public portals are optional and fully configurable.)
Curated
data
Access
control
Public
visibility
A foundation, not another system
SmartWhere is not another standalone application layered on top of municipal infrastructure.
It is designed as a foundational urban data and governance layer — one that reflects real administrative structures, supports operational autonomy, and enables coordination without forced centralization.
Adaptable to existing systems, scalable across departments, and aligned with public-sector governance, SmartWhere supports cities as they are today — with a stable foundation for what comes next.
A platform cities can build on — not work around.
Explore SmartWhere for your city
Learn how the platform can be adapted to your administrative structure.